👤 Who is this for?
Administrators - Managers - Collaborators
✅ Steps to follow
Check if your colleagues have created their account
If someone doesn’t show up, they may not have created their Deskare account yet.
Ask them to log in for the first time to be visible.
Check your display filters
Go to your Deskare interface.
Make sure no filters are active (like filtering by a specific team).
Adjust your filters to view your entire organization.
Check team assignments
If a colleague is in the wrong team, it comes from the synchronization with your Active Directory (AD) or HR system.
Reach out to your HR or IT teams to correct this.
💡 Best practices
Check your filters regularly to ensure you see everyone.
When in doubt, compare with your internal company directory.
Encourage colleagues who haven’t connected yet to sign up so they appear in Deskare.
✋ Frequently Asked Questions
Who should I contact if my team is incorrect?
Contact your HR or IT team to update the information in the directory or HR system.